AutoElevate

The ability to approve/deny a request for times when the computer is offline and not able to reach AE servers.

Refresh the existing integrations to the newer self-service ticketing architecture.

if a Request was denied, a user could optionally "appeal" with an explanation as to why they think an exception should be made. (This was extracted from the "End User Elevation Request Explanation" item)

From feature request: Option to put working hours and holiday dates into the app to supress notifications. From other feature request: Add a scheduling system so that technicians can receive notifications based on Company and also based on Time. Additional votes: 10