Changelog

Follow up on the latest improvements and updates.

RSS

new

improved

AutoElevate

AutoElevate: What's New

AutoElevate: Spotlight

What's New in AutoElevate — October 2026

CyberFOX AutoElevate Monthly Update
🖥️
New Admin Portal:
autoelevate.cyberfox.com is now the main AutoElevate Admin Portal. Your login and data stay the same. What to expect
✅
Now generally available
Audit Logs: Learn more
PSA Agreement Billing Sync: ConnectWise Manage · Halo PSA
🐧
Linux agent (Beta):
available in the new Admin Portal, with elevated sessions and JIT Admin Log In. Installation · Sessions and JIT
🔌
Partner API and webhooks (Beta):
the Partner API can now manage elevation rules, users and computers, and webhooks send events to Microsoft Teams, Slack or any HTTP endpoint. Partner API · Webhooks
🍎
Mac agent (Beta):
rule-based elevation lets approved Mac apps elevate automatically, without a request each time. Learn more
Questions? Visit the support site, check the roadmap, or reach out to your Account Manager.

improved

CyberFOX Password Manager

CyberFOX Password Manager - Android 7.1.0

Improvements
  • Simplified item selection when sharing
  • Improved passkey support in Chrome
  • Made autofill faster and syncing across your devices smoother
Security
  • Strengthened security for Emergency Access and sign-in

new

improved

fixed

AutoElevate

AutoElevate: What's New

AutoElevate Mobile App (Beta) - 2026-10-30

New Features
  • Technicians can now approve Technician Mode and Just-in-Time Log In requests from a push notification, without scanning a QR code. Requires Windows agent v2.11.2780 or later.
  • QR codes shown by the agent can now be scanned with the phone's built-in camera, which opens the request directly in the AutoElevate app. Requires Windows agent v2.11.2780 or later.
  • Elevation request details now show the antivirus and EDR products detected on the computer. Requires Windows agent v2.11.2780 or later; Mac requests show "n/a".
  • Just-in-Time Domain Log-In can now create a domain user with no groups selected, placing the account only in its Organizational Unit.
Refinements
  • Just-in-Time Log In requests are submitted automatically when Local Groups is the only option and just one group is authorized.
  • Just-in-Time Log In requests now offer the "Users" group alongside other local groups. Choosing only "Users" signs the person in as a standard user, and the app explains this.
  • Approval options, such as session lengths, now match what each computer's platform supports.
  • Security updates.
Bug Fixes
  • Fixes an issue where the app showed a generic error when a Just-in-Time Log In request failed. It now shows the specific error returned by the server.
We're ahead of schedule ⏩ The new portal at autoelevate.cyberfox.com is now the main AutoElevate Admin Portal.
🔀 msp.autoelevate.com now takes you there automatically. Update your bookmarks.
🔐 Same sign-in, same data.
🗄️ Need the old portal? It stays at legacy.autoelevate.com for a limited time.
🐧
New: Linux agent (Beta)
, available in the new portal only. Go to Computers > Enroll Computers to download the installer or copy the install command.

improved

fixed

AutoElevate

AutoElevate: What's New

AutoElevate Windows Agent v2.12.3173 (Beta) - 2026-10-29

Most of these changes were previously available on the Canary channel in v2.11.2780.
Refinements
  • The agent no longer downloads its settings and rules again every time its service starts, which reduces network traffic and speeds up restarts.
Bug Fixes
  • Fixes an issue where local groups added during a Just-in-Time session were not always removed when the session ended.
  • Fixes an issue where a Just-in-Time Domain Log-In request that had already failed could be processed again.
  • Fixes an issue where approved Just-in-Time Domain Log-In requests could stay in processing without creating the domain account when no user was signed in to the domain controller.
  • Fixes an issue where custom local group membership, including membership inherited through domain groups, was not reported correctly for signed-in users.

new

improved

AutoElevate

AutoElevate: What's New

AutoElevate Admin Portal & API - 2026-10-29

Beta Features
  • Adds Beta support for a Jira ticketing integration, set up from its own screen in the Admin Portal like the other ticketing integrations.
Refinements
  • Audit Logs, the ServiceNow, Freshdesk, Freshservice and Salesforce ticketing integrations, and PSA Agreement Billing Sync are no longer in Beta.

new

AutoElevate

AutoElevate: What's New

🚀 The Modernized Admin Portal May Arrive Early

We're ahead of schedule ⏩ The switch to the new portal at autoelevate.cyberfox.com could happen any day now, earlier than the early November date we shared.
✨ What's new: a cleaner sidebar, one grid for every list, and a dark mode built for dark.
🔀 When the switch happens, msp.autoelevate.com will take you there automatically.
🔐 Same sign-in, same data.
👀 Haven't tried it yet? Sign in today and tell us if anything blocks your team.

new

improved

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AutoElevate

AutoElevate: What's New

AutoElevate Windows Agent v2.11.2780 (Canary) - 2026-10-22

This build is available on the Canary agent update channel.
New Features
  • Reports the antivirus and endpoint protection products detected on each computer, shown on Elevation Requests and computer details.
Refinements
  • Just-in-Time Domain Log-In users can now be created with no groups selected, for environments that assign permissions through the Organizational Unit.
  • Technician Mode ticket setup now continues when ticket types can't be loaded, so the technician can leave Type empty and finish the form. Ticketing systems that require a ticket type still stop at this step.
  • The agent no longer downloads its settings and rules again after a service restart when nothing has changed, reducing load after updates and reboots.
  • Security updates.
Bug Fixes
  • Fixes an issue where Just-in-Time Log In failed on domain-joined computers when the domain controller could not be found. It now falls back to an online, local-only request instead of the offline QR code.
  • Fixes an issue where the Domain Controller agent could stop responding while removing group memberships from a Just-in-Time account, stalling further Just-in-Time Domain Log-In requests until it was restarted.
  • Fixes an issue where approved Just-in-Time Domain Log-In requests stayed in processing until they expired when no user was signed in to the domain controller.
  • Fixes an issue where a failed Just-in-Time Domain Log-In request was retried repeatedly until it expired, which could make a later retry fail.
  • Fixes an issue where custom local groups were not reported correctly for signed-in users.

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AutoElevate

AutoElevate: What's New

AutoElevate Admin Portal & API - 2026-10-21

New Features
  • Adds a Last Sign-In column to the Users grid, so you can spot stale or inactive accounts at a glance.
  • Adds a column to the Users grid showing whether each user signs in with SSO or a local account.
  • The Elevation Events grid now shows when a rule has already been created from an event, so admins don't create duplicate rules.
  • Elevation Requests and the Computers grid now show the antivirus or endpoint security product detected on each computer. Requires Windows agent v2.11.2780 or later, currently on the Canary channel.
  • Adds Partner API endpoints for managing elevation rules, users and computer actions.
  • Adds a setting to choose whether a reinstalled or reimaged machine reconnects to its existing computer record.
  • Just-in-Time Domain Log-In can now create a domain user with no groups selected, for environments that assign permissions through the Organizational Unit.
Refinements
  • In the new admin portal (Beta), saved view order and changes to built-in views now follow you to any browser or computer you sign in from.
  • In the new admin portal (Beta), grids show Yes/No values more clearly, the "RECOMMENDED" label is removed, and column layouts belong to each saved view.
  • Removes outdated license count fields and their warnings from Settings.
  • The "Users" and "Domain Users" groups no longer appear as local group options in Just-in-Time Domain Log-In, since Windows adds domain users to them automatically.
  • Audit Log entries now record more reliably which user made each change.
  • Security updates.
Bug Fixes
  • Fixes an issue where Autotask time entries for elevations could fail with a "TimeEntry.RoleID" error when a technician's Autotask role differed from the Default Role.
  • Fixes an issue where deleting a company linked to a ticketing system showed a false error about associated Locations, Rules, Settings or Users.
  • Fixes an issue where "Convert to rule" on a Blocker Event created a rule with no action.
  • Fixes an issue where adding a setting that already existed at the same level appeared to succeed but discarded the new value. A clear message now appears instead.
  • Fixes an issue where some Addigy-managed Mac computer detail pages showed "Pending Computer…" instead of the machine name.
  • Fixes an issue where the "this article" help link on the Just-in-Time Domain Log-In setting did nothing.
  • Fixes an issue where Mac users saw their own request explanation on the denial screen instead of the technician's denial reason.
  • Fixes an issue where approved Just-in-Time Domain Log-In requests could stay in processing until they expired without creating a domain account.
  • Fixes an issue where a failed Just-in-Time Domain Log-In request was retried repeatedly until it expired.
  • Fixes an issue where agents reconnected to real-time messaging more often than needed.

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AutoElevate

AutoElevate: What's New

AutoElevate Admin Portal & API - 2026-10-19

New Features
  • Adds an optional proxy for the Syncro integration, so Syncro API traffic comes from a fixed set of IP addresses for tenants that use an IP allow list. Contact support@autoelevate.com to have it set up.
  • Blocker Rule changes are now recorded in the Audit Logs, showing which user created, edited or deleted each rule.
  • Adds a "New Portal Coming" item to the sidebar menu, with links to try the new admin portal (Beta) and to the support article about the switch. The current portal will also be available at legacy.autoelevate.com.
Refinements
  • Ticket integration notes now include the computer's Location, alongside Company and Computer.
  • Permissions for viewing and managing agent builds have been renamed to describe more clearly what they allow. Existing roles keep the same access.
  • Security updates.
Bug Fixes
  • Fixes an issue where the All Users and All Roles options in the Just-in-Time Log In Authorization setting were ignored by older clients, including older mobile app versions, so every approver was rejected.
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