request for remote tool rules
Owen Parry
Thanks for the suggestion, David — this is a strong use case.
We understand the need to allow remote‑access tools (LogMeIn, TeamViewer, ScreenConnect, etc.) on a temporary or scheduled basis, then automatically revert to a blocked state. Partners have shared that they want tighter control over when remote tools can be used on specific machines without managing manual overrides.
This type of rule — time‑ or schedule‑based allow → auto‑revert to block — is something we’re reviewing as part of broader policy‑control enhancements.
If you can share which remote‑access tools you use most and whether your needs are per‑device, per‑company, or technician‑specific, it will help us validate and prioritize this capability.