What's New in AutoElevate — August 2026

Offline challenge-response authentication
 (New) — Technician Mode and JIT Admin Login now work on endpoints with no internet. Scan the on-screen QR with AutoElevate Notify, enter the one-time code, and you're in. Requires agent 2.11.1432.0+. Learn more
Just-in-Time domain log-in
 (Beta) — Temporary, technician-tied domain access on your domain controllers, role- and group-scoped and downgraded automatically when the session ends. Multi-DC environments supported. Requires agent 2.11.2.0+ on a primary DC. Learn more
One Credential Provider for x86, x64, and ARM64
 (Improved) — A single installation covers every Windows architecture, and JIT Admin Login now runs on ARM64 devices. Included in Windows Agent v2.11.1432.0. Learn more
Agent UI refresh
 (Improved) — Approval prompts, credential dialogs, and UAC overlays redesigned in a modern Windows 11 style. Same workflow, native feel. Learn more
Instant denial reason pop-ups
 (New) — When denying a request on a Windows endpoint, the technician can add a note and the end user sees it immediately on their screen. Fewer follow-up tickets. Learn more
Mac agent no longer requires Addigy
 (Improved) — Download the PKG from Settings › General Info, or copy the RMM install command from the location's Installer Information dialog. Addigy is now optional. Requires macOS 14+. Learn more
Channel-based agent auto-updates
 (New) — Set Agent Update Channel to Stable or Beta in Settings and agents pick up the newest build on that channel at their next check-in. Per-computer override in the Computers grid. Channels never downgrade an agent. Learn more
Partner API
 (Beta) — Programmatic access to Computers, Elevated Sessions, Audit Logs and more for your own integrations, reporting, and automation. API keys are created in the Admin Portal. Learn more
New ticketing integrations
 (New) — ServiceNow, Freshdesk, and Freshservice join the lineup. Requests and elevated sessions become tickets; approvals, denials, and completions sync automatically. Setup guides: ServiceNow · Freshdesk · Freshservice
Beta features
 (JIT domain log-in and the Partner API) are ready for real-world use, but we're still iterating — send feedback to support@autoelevate.com or drop it here in Canny. Questions? Visit the support site or join us on Discord.