new
improved
fixed
AutoElevate
AutoElevate: What's New
AutoElevate Mobile App (Beta) - 2026-10-30
New Features
- Technicians can now approve Technician Mode and Just-in-Time Log In requests from a push notification, without scanning a QR code. Requires Windows agent v2.11.2780 or later.
- QR codes shown by the agent can now be scanned with the phone's built-in camera, which opens the request directly in the AutoElevate app. Requires Windows agent v2.11.2780 or later.
- Elevation request details now show the antivirus and EDR products detected on the computer. Requires Windows agent v2.11.2780 or later; Mac requests show "n/a".
- Just-in-Time Domain Log-In can now create a domain user with no groups selected, placing the account only in its Organizational Unit.
Refinements
- Just-in-Time Log In requests are submitted automatically when Local Groups is the only option and just one group is authorized.
- Just-in-Time Log In requests now offer the "Users" group alongside other local groups. Choosing only "Users" signs the person in as a standard user, and the app explains this.
- Approval options, such as session lengths, now match what each computer's platform supports.
- Security updates.
Bug Fixes
- Fixes an issue where the app showed a generic error when a Just-in-Time Log In request failed. It now shows the specific error returned by the server.