Native Mac Agent — No MDM Required
complete
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Daniel Rivera
We're building a brand-new native macOS agent that runs on its own — no Addigy or other MDM dependency required. Install it directly on any Mac, whatever MDM you run (or none at all). This is the foundation for the full AutoElevate experience on Mac — elevated sessions and technician approvals with the native agent, and in future phases, rule-based elevation for specific applications and files as we close the gap with the Windows agent. Development is well underway — we'll post updates here as pieces roll out.
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Daniel Rivera
updated the status to
complete
The native Mac agent is here! The new native macOS agent is now available for download directly from the AutoElevate portal. Deploy it to any Mac — no Addigy or other MDM required. Elevated-session requests, technician approvals from the mobile app and portal, and mixed fleets (native agents alongside Addigy-managed Macs) are all supported. Rule-based elevation for specific applications and files is tracked on its own roadmap entry, "Bring Advanced Elevation Rules (file/publisher auto-approve) to the macOS agent," and is in active development. Thanks to everyone who voted and gave us feedback along the way — this one was a long time coming.
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Matthew Buehlmann
Daniel Rivera - Thanks for the update Daniel! Is this something we will need to manually redeploy to all macs (e.g., Uninstall old Addigy-based agent, redeploy new AutoElevate standalone agent) or will that process be automatically handled on the next agent update?
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Daniel Rivera
Matthew Buehlmann: No manual redeploy needed. An update rollout to the new agent is coming soon, so your existing Macs will move over as part of that. The current agent keeps working normally in the meantime, so there's nothing you need to do right now.
If you'd like to deploy the new agent to any Macs ahead of that, the PKG is under Settings › General Info, or you can copy the RMM install command from the location's Installer Information dialog (macOS 14 or later required).
The bigger win here is that Addigy is no longer a constraint in either direction: if your setup was built around Addigy, you can now use the new agent on Macs that aren't in Addigy — and if you were set up without Addigy, you can install on Macs that do have it. Mixed fleets are supported, so both run side by side and report into the portal normally.
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Daniel Rivera
Big progress: the native Mac agent core has shipped! The new native macOS agent is now rolling out — elevated-session requests, technician approvals from the mobile app and portal, and mixed fleets (native agents and Addigy-managed Macs side by side) are all live on the backend. We're finishing up signed installer publishing now. We'll post here again when installers are available for download — nearly there.
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Daniel Rivera
updated the status to
in progress