Autotask support for PSA agreement billing sync
in progress
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Daniel Rivera
PSA agreement billing sync launched in beta with ConnectWise Manage and Halo PSA. This is a request to extend the same nightly agent-count sync to Autotask, so partners billing through Autotask contracts get the same automatic reconciliation rather than updating counts by hand.
Raised in the CyberFOX Discord following the October release announcement.
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Daniel Rivera
updated the status to
in progress
Update: work on Autotask support for the nightly PSA billing sync has started and is being reviewed now. We'll update this post when it's available. Thanks again, Levi, for the detail on per-device billing.
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Daniel Rivera
updated the status to
under consideration
We're looking at extending the nightly PSA billing sync to Autotask. If you bill through Autotask contracts, add a vote and tell us how your contracts are set up (for example, per-device or per-user billing). That helps us scope it.
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Levi Millington
Daniel Rivera our contracts are set up for per-device billing
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Daniel Rivera
Levi Millington: Thanks Levi, that helps. We've noted per-device billing for when we scope Autotask. It's still early, so no timeline yet.